Q: How do I contact support?

Reach out to us at support@masar.app . We aim to respond within 24 hours.

Question 1

What is Masar?

Accepted Answer

Masar is a learning platform that transforms YouTube's best educational content into structured learning paths. Each path includes curated video sequences, quizzes to test your understanding, progress tracking, and verified certificates upon completion.

Question 2

Is Masar free?

Accepted Answer

All videos on Masar are completely free to watch — always. A subscription unlocks quizzes, progress tracking, and certificates so you can get the most out of your learning.

Question 3

How much does a subscription cost?

Accepted Answer

We offer affordable monthly and annual plans designed for learners everywhere. Annual subscribers save 44%. View our pricing plans for full details.

Question 4

How are the quizzes created?

Accepted Answer

Quizzes are crafted from the actual video content of each lesson and reviewed by our team before publishing, so they accurately test what you've learned.

Question 5

How do certificates work?

Accepted Answer

Complete every lesson in a learning path and pass all quizzes to earn a digital certificate. Each certificate comes with a unique verification URL you can share with employers or on social media.

Question 6

Can I access Masar on my phone?

Accepted Answer

Absolutely. Masar is mobile-first and runs entirely in your browser — no app download required. It works great on phones, tablets, and desktops.

Question 7

Does Masar support Arabic?

Accepted Answer

Yes. Masar has full right-to-left (RTL) support with Arabic as a first-class language. You can switch between English and Arabic at any time.

Question 8

Do you host the videos?

Accepted Answer

No. Videos are streamed through YouTube's embedded player. Content creators keep full control of their videos, and you get a reliable, high-quality playback experience.

Question 9

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel anytime. You'll keep full access to all premium features through the end of your current billing period.

Question 10

How do I contact support?

Accepted Answer

Reach out to us at support@masar.app. We aim to respond within 24 hours.

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